My orders

Terms of sale

These terms apply to purchases made in the GESTION SYNAVOX online shop, which offers print books and digital editions. Each product’s features and price are shown on its product page before purchase.

Seller and contact

Sales are made by GESTION SYNAVOX, 300-204, rue du Saint-Sacrement, Montréal, Quebec H2Y 1W8. For any questions about an order, email publications@synavox.ca.

Prices and payment

Prices are shown in Canadian dollars unless otherwise indicated. Shipping charges and applicable taxes are displayed before order confirmation. Payment is made using the options available at checkout.

Shipping and returns

Shipping timeframes and arrangements for print books are described in our shipping policy. Return and refund conditions are described in our return and refund policy.

Consumer rights

These terms do not limit the rights and remedies granted to consumers under applicable laws in Quebec and Canada. If these terms differ from a mandatory provision of law, that provision prevails.